Ripple Labs · Recall
Terms of Service
Effective: 19 July 2026 · Last updated: 19 July 2026
These Terms govern your access to and use of Recall.
By creating an account or using Recall, you agree to these Terms and our
Privacy Policy. If you do not agree, do not use the service.
This document is not a substitute for independent legal advice. Mandatory consumer rights in your country remain available where they cannot be waived.
1. Agreement
These Terms of Service (“Terms”) are a binding agreement between you and Ripple Labs regarding the Recall mobile applications, websites, and related services (together, the “Service”).
2. Who we are
Ripple Labs operates Recall, a spaced-repetition study app.
3. Eligibility
You must be at least 13 years old to use Recall. If you are under the age of majority where you live, you may use Recall only with a parent or guardian’s permission, and they agree to these Terms on your behalf. Where local law requires a higher age for digital consent, that higher age applies. You represent that you have capacity to enter this agreement.
4. The service
Recall helps you save study material and review it on a spaced schedule. Features may include subject buckets, cards/nodes, review sessions, gentle reminders (“Recall Drops”), insights, quizzes, and AI-assisted tools (“Aura”). We may add, change, or remove features. We do not guarantee any particular learning outcome, exam result, or memory performance.
5. Accounts
- You must provide accurate information and keep your sign-in method secure (including your email inbox used for magic links).
- You are responsible for activity under your account.
- One person per account; do not share accounts for abuse or resale.
- Notify us promptly at contact@ripplelabs.in if you suspect unauthorized access.
6. Acceptable use
You agree not to:
- Use the Service for unlawful purposes or to violate others’ rights;
- Upload malware, or attempt to disrupt, scrape at abusive scale, reverse engineer (except where mandatory law allows), or bypass security or usage limits;
- Harass, abuse, or harm others through the Service;
- Misrepresent your identity to us or to store reviewers;
- Use AI features to generate unlawful content, or to infringe copyrights or other IP;
- Resell or commercially exploit the Service except as we expressly allow.
We may investigate and suspend or terminate accounts that violate these rules.
7. Your content
Ownership. You retain ownership of the notes, cards, files, and other material you create or upload (“Your Content”).
License to us. You grant Ripple Labs a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, backup, and process Your Content solely as needed to operate and improve the Service you use (including sync, search, scheduling, and AI features you invoke).
Responsibility. You represent that you have all rights needed to upload Your Content and that it does not violate law or these Terms. We are not obliged to monitor all content but may remove content that appears unlawful or abusive.
8. AI features (Aura)
- Aura may generate cards, summaries, chat answers, quiz items, or related outputs using third-party model providers.
- Outputs can be wrong, incomplete, or unsuitable. You must review them before relying on them for study or any important decision.
- Aura is not medical, legal, financial, or academic advisory service.
- Free and paid tiers include usage quotas and fair-use limits. We may throttle or suspend abusive use.
- Do not submit content to Aura that you are not allowed to process with third-party AI providers.
9. Subscriptions & payments
- Paid features (for example Premium subscriptions or AI credit packs) are sold through the Apple App Store and/or Google Play and may be managed by our billing partner.
- Prices and billing periods are shown in the store at purchase time. Taxes may apply.
- Subscriptions typically auto-renew unless you cancel in your store account settings before the renewal date.
- Refunds are handled under Apple’s or Google’s applicable refund policies. Contact the store first for purchase disputes; we can help verify entitlements when you email support.
- We do not store your full payment card number.
10. Free tier
The free tier includes the core spaced-repetition engine with limits (for example a limited number of buckets, monthly review stacks, and AI quotas). Exact limits may be shown in-app and may change. Premium removes or raises selected limits and may unlock additional features (for example quiz or fuller insights). We will not misrepresent free capabilities in store listings; if limits change materially, we will communicate as required.
11. Intellectual property
The Service — including software, design, trademarks, and branding (including “Recall”, “Forget forgetting.”, and related marks) — is owned by Ripple Labs or its licensors. Except for the limited license to use the Service, no rights are granted. You may not copy, modify, or create derivative works of our software or brand assets except as allowed by law or our written permission.
12. Third-party services
The Service depends on third parties (app stores, cloud hosting, sign-in providers, push delivery, AI providers, email delivery). Their terms and privacy policies apply to their services. We are not responsible for third-party outages or policy changes outside our reasonable control.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT AI OUTPUTS OR SCHEDULING WILL MEET YOUR EXPECTATIONS.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIPPLE LABS AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL.
OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICE IN ANY 12-MONTH PERIOD IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD, OR (B) USD 50 (OR LOCAL CURRENCY EQUIVALENT).
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (including liability for death or personal injury caused by negligence, or fraud).
15. Indemnity
To the extent permitted by law, you will indemnify and hold harmless Ripple Labs from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your misuse of the Service, or your violation of these Terms or third-party rights.
16. Termination
- You may stop using Recall and delete your account at any time in Settings.
- We may suspend or terminate access if you breach these Terms, if required by law, or if continued operation creates risk to the Service or others.
- On termination, your license to use the Service ends. Provisions that by nature should survive (including IP, disclaimers, liability limits, indemnity) survive.
- Store subscriptions may continue until cancelled in the Apple/Google subscription settings.
17. Changes to these Terms
We may update these Terms. We will revise the “Last updated” date and, for material changes, provide notice where required. If you continue using the Service after changes take effect, you accept the updated Terms where permitted by law. If you do not agree, stop using the Service and delete your account.
18. Governing law
These Terms are governed by the laws of India, without regard to conflict-of-law rules that would require another jurisdiction’s laws. Courts in India shall have jurisdiction, except that you may bring mandatory consumer claims in your country of residence where required by law, and nothing here prevents you from relying on mandatory consumer protections that apply to you.